Your privacy matters to us, plain and simple
Hey there! Thanks for stopping by our privacy page. Look, we get it - nobody really wants to read these things, but we've tried to keep it straightforward because your trust means everything to us.
Here at Mythralyx Concord Auto Repair, we're not just careful with your BMW, Mercedes, or Porsche - we're just as careful with your personal information. This policy spells out what info we collect when you visit our shop or website, and more importantly, what we do (and don't do) with it.
Bottom line? We only collect what we need to provide you with top-notch service, and we never sell your info to anyone. Period.
When you book an appointment or bring your vehicle in, we'll need some basics:
Like most websites these days, ours collects some technical bits:
Yeah, we've got cameras in the shop for everyone's safety. We keep that footage for a reasonable time and it's only reviewed if there's an incident or security concern.
We're not gonna beat around the bush - here's exactly what we do with your info:
That's it. We don't sell your info, rent it out, or do anything sketchy with it. Your data stays with us and the partners we need to serve you (like payment processors).
We take security seriously - like, really seriously. Just like we wouldn't leave your Audi with the keys in the ignition, we don't leave your data sitting around unprotected.
That said, no system is 100% bulletproof. We do everything we can to protect your info, but we can't guarantee absolute security. If we ever do have a data breach (knock on wood), we'll let you know right away and tell you what happened.
Your Part: Keep your account passwords secure if you use our online booking. Don't share them with anyone, and if you think someone's accessed your account, let us know ASAP.
Under Canadian privacy laws (specifically PIPEDA), you've got some important rights when it comes to your personal info. Here's what you can do:
You can ask to see what info we have about you. We'll show you what we've got.
If something's wrong or outdated, just let us know and we'll fix it.
Want us to delete your data? We can do that (unless we legally have to keep it).
Don't wanna hear about our specials? No hard feelings - just unsubscribe anytime.
We don't hold onto your info forever - that'd be weird and unnecessary. Here's our general approach:
After these time periods, we either delete the info or anonymize it so it can't be traced back to you. If you close your account or ask us to delete your data, we'll do it sooner (except for stuff we legally have to keep).
Our services are for adults - you know, folks who own luxury vehicles and need them serviced. We don't knowingly collect information from anyone under 18.
If we somehow end up with a minor's info and find out about it, we'll delete it right away. If you're a parent and think we might have your kid's information, please reach out and we'll take care of it immediately.
Look, things change. Technology evolves, laws get updated, and we might need to adjust how we handle data. If we make any significant changes to this privacy policy, we'll let you know in a few ways:
It's worth checking back here once in a while to see if anything's changed. By continuing to use our services after we update the policy, you're basically saying you're cool with the changes.
Seriously, if anything here doesn't make sense or you've got concerns about how we handle your data, don't hesitate to reach out. We'd much rather answer your questions than have you worrying about it.
Phone:
Email: